Frequently Asked Question (FAQ)
- Investor account
- Referral program
Problems may arise during registration if the information you have entered is incorrect. Please check carefully that all fields are filled in correctly. If the problem is not solved, contact our customer support or our online assistant on the main page.
Your personal account will be activated immediately after registering on the website. Upon registering, you can enter your investor account and begin using the system.
To access your account, click the Enter button on the main page, and type your login and password provided during registration into respective fields.
You can study the system functions, set up security parameters, specify your time zone, and store you payment system details. You can enter your e-wallet details by clicking the Payment Details button. Please note that payment details are save permanently, and to change them, you will have to contact our customer support. This is a precaution, to protect our investors in case criminals obtain access to their accounts.
Please check whether you entered your registration details correctly (login, password). Please note that your login and password are case-sensitive. If you are certain that the details are correct but you still cannot access your account, try another browser. If none of the above helps, contact our online assistant on the website or our customer support at email@example.com
You can change some of your details in the Settings section of your account. The rest (e-wallet numbers, email address, etc.) can only be changed subject to approval by our technical service, in order to prevent fraud attempts.
All information about system participants is stored on high-security dedicated servers. All transactions are processed via secure Internet connections. Your personal details cannot be accessed by other system participants or third parties.
You can use our password reminder, which will send an email to the address entered during registration, containing detailed instructions and a password reset/change form. If you do not receive the email, please contact our online assistant on the website, or our customer support at firstname.lastname@example.org
Each registered investor can register only one account, where he/she can create an unlimited number of deposits. Multi-accounting is not allowed. We will freeze any funds in such accounts and block access to them. In case of suspected fraud or multi-accounting, BusinessAngels reserves the right to block or prevent account access for violating investors.
Find the Top Up tab on the main page of your account (Profile section). You can select the top-up method which is the most convenient for you, enter the desired amount, and complete the transfer. The deposit will be registered automatically.
For your convenience, we support a number of payment systems:
No fees are charged on top-ups, however, payment systems may charge fees on transfers.
Accounts are topped up according to the rules applied by the payment system, in most cases, instantly. As soon as the transfer is complete and the money is credited to the company’s wallet, a deposit will be opened automatically in your investor account.
Yes, you can. Each registered investor is allowed to create an unlimited number of deposits.
Yes, you can. An investor’s balance can be either cashed out or used to create a new deposit.
The first accrual, at a rate of 1% of the deposit amount, will be credited to your account balance 24 hours after opening the deposit. The interest rate will grow daily, at an increment of 0.5%, up to a maximum of 4% per day. You can make a detailed calculation by using the investment calculator on the main page.
Your deposit has an unlimited term. Your investment will be active and earn profit on a continuous basis. The deposit cannot be withdrawn.
Profit is accrued daily, except for weekends and holidays. The accrual time is fixed when you create the deposit in the system. For example, if you create your deposit at 11.00, the first accrual to the balance will occur at 11.00, 24 hours later.
The payment will be sent to the investor’s e-wallet immediately upon filing a request in the personal account. In rare cases (e.g. force majeure, technical failure, suspicion of fraud), the payment may take up to 48 hours to process. No fee is charged on the transfer.
Deposit withdrawal is not allowed.
You should immediately contact our customer support at email@example.com, or our online assistant on the website.
The minimum amount of investment is only $10. The maximum amount is only limited by your own resources. Please note that the maximum amount of one deposit is $100.000. However, an investor can have an unlimited number of deposits.
There are no maximum limits on cash-outs, minimal amount is $0.10. You can cash out any amount from balance in your account.
Our referral program will earn you additional income, by bringing new investors into the Business Angels system. To this end, you need to make sure that the investors you refer use your referral link, which you can find in the Partners section of your account.
With our referral program, you can earn:
12% of the deposit amount of each 1st level referral
2% of the deposit amount of each 2nd level referral
1% of the deposit amount of each 3rd level referral
Moreover, you will receive an additional daily bonus:
12% of daily accruals of each 1st level referral
2% of daily accruals of each 2nd level referral
1% of daily accruals of each 2rd level referral
Yes, you can. You don’t need an active deposit to participate in the referral program.
You can withdraw referral bonuses immediately after they have been accrued to your balance. The payment will be made to your wallet within 24 hours. No fee is charged on the transfer.
If you have found no answer to your question, contact our online assistant, or our customer support at firstname.lastname@example.org